At Psychedelics Solution, our goal is to provide you with a safe, secure, and discreet shopping experience. This shipping policy outlines our procedures and your options for receiving your order. We are committed to processing your order promptly and ensuring it arrives safely at your doorstep.
Our Commitment to Discretion and Privacy
We understand the importance of privacy. All orders are shipped in plain, unbranded packaging with no external markings that would indicate the contents. The return address will be generic to further protect your privacy.
Order Processing Times
- All orders are processed within 1-2 business days (Monday – Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- During peak seasons or sales events, processing times may be slightly longer. We appreciate your patience.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-8 business days after the order has been processed and shipped.
- Expedited Shipping: Estimated delivery within 2-4 business days after the order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as weather events or carrier delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that will include a tracking number. You can use this number to track your package through the carrier’s website. Please allow up to 48 hours for the tracking information to become available.
International Shipping
At this time, we only ship to select international locations. Shipping charges and delivery times for international orders will be calculated at checkout.
Important for International Customers: You are responsible for knowing and complying with the customs regulations, import duties, and taxes in your country. Psychedelics Solution is not responsible for any additional charges incurred or for any packages that are seized by customs. Please research your country’s laws before placing an order.
Shipping Restrictions
Due to the nature of our products, we are unable to ship to certain locations. If your location is not available at checkout, we are unfortunately unable to fulfill your order. You are responsible for ensuring that you are legally allowed to purchase and receive our products in your jurisdiction.
Damaged or Lost Packages
In the rare event that your order arrives damaged, please contact us within 48 hours of delivery at contact@psychedelicssolution.com with your order number and a photo of the item’s condition. We will address these issues on a case-by-case basis and work towards a satisfactory solution.
If your package is lost in transit, please contact us, and we will work with the shipping carrier to resolve the issue.